Shipping policy

Please allow 3-5 days for order processing. Orders are typically shipped the following business day for all carrier methods, Monday–Friday, after the payment and delivery address are verified. Please allow 3 to 5 days for shipping. ( or the specified shipping time for the shipped method selected).

You will receive tracking information with your confirmation email.

If you receive free shipping, your order will be shipped via USPS Parcel Select.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@themelanatedcup.com with your name and order number, and we will look into it for you.