Refund policy

Due to the nature of our business , we do not currently accept returns on our products to insure quality standards. We believe in 100% Customer Satisfaction. If you have any issues with your order, please contact us at info@themelanatedcup.com within 10 days of purchase so that we may have the opportunity to meet your expectations.

Missing/Stolen/Lost Orders/Damages

Please be advised that we are not responsible for lost or stolen items once your order has shipped. If your order is not received according to the tracking detail once in the possession of the courier, you must file a claim with USPS or UPS respectively.